What payment methods do you accept?

We accept Visa, MasterCard, Discover, American Express, and PayPal. We do not accept Cash on Delivery (COD) at this time.

How can I place an order?

We offer two easy and secure ways to order:

1. Online: Place your order 100% securely directly through our website checkout.

2. By Phone: Call our Los Angeles atelier team at (323) 823-2040 or toll-free at (888) 884-2442.

What are the shipping and handling fees?

Shipping is FREE for all orders within the continental United States via FedEx 2nd Day or USPS Priority Insured Mail.

Can I ship my order to an alternate address (different from billing)?

Yes. If you would like your package shipped to an address other than your billing address, please contact your credit card issuer to add the alternate address as an authorized SHIP TO address prior to placing your order.

How long will it take to receive my order?

If the item is in stock, it will ship immediately via 2–3 day delivery. Handcrafted or custom orders take approximately 10 to 14 business days to craft and deliver.

Do you offer international shipping?

Yes, we ship internationally to Canada, Australia, and select countries in Europe. Applicable international shipping fees are calculated upon order transmission.

What is your return policy?

We accept returns for full credit back to your card within 30 days of the purchase date. Items must be in brand-new, unworn condition. Please package all items securely and ship via an insured carrier of your choice. Please allow up to 10 business days for credit processing.

*Note: Although initial outbound shipping is free, standard shipping costs will be deducted from your credit for non-defective returns.

How do I return or exchange a defective item?

We are happy to exchange any defective merchandise for the exact same item within 14 days of purchase. Please package the item securely and return it using an insured carrier. Once received and processed, your replacement piece will be dispatched immediately.