Testimonials

AMAZING customer service!!!!

It is daunting to purchase jewelry sight unseen. As a result, I asked Ophelia 90 million questions. She was very patient, always responded quickly and is very knowledgeable about the products. I love the ring and will never order jewelry from anywhere else. Thank you so much!!!

I cannot even begin to say enough wonderful things, from the customer service to the results! I literally cried when I saw my ring returned to me in all its glory! Coming from a customer like me living in a small city in New Mexico, all my friends thought I was taking a big risk but their website and their complete professionalism made me sure I was making the right choice! And I did! A thousand, no, a million thanks to the company and their great people! The pricing was terrific and the results spectacular. Thank you from the bottom of my heart!!!!!! ❤️
The best EVER ! Ophelia is truthfully one of a kind. She truly care about her clients and there needs and wants. Very patient with me, (and I am not the easiest to handle) lol. send my ring to be fixed and to make a little tweeks on it and Ophelia has been more than understanding with what I want..cant wait to see my ring and the results. I am 100% sure it will be perfect !
We bought a set of wedding rings in 2006. Been wearing them since we got married in June of 2006. Still beautiful and perfect. Quality is amazing. Can’t go wrong from this store. Worth every penny.
OMG! My rings are beautiful. We purchased the "Lisa/5675C6" ring, but had the prongs changed from rose to yellow gold! We also had the matching band made a little less wide as my fingers swell. This is the most gorgeous piece of jewelry I have ever had. 1,000 thanks to Ophelia for understanding what I wanted and to the jeweler for making it happen! I am getting ready to request another piece to be made. I received so many compliments on how beautiful my rings are! Thanks again!
OMG Ophelia, you've done it again! I received my rings today and they are even more gorgeous than I hoped they would be. I cannot stop looking at them as they are pure perfection. Thank you for all your help and all the time you gave to me in order to ensure I was happy with my purchase, I truly appreciate it. I left reviews on both websites for both rings as I know sometimes people need to get a feel for what others think and what they have experienced. Your companies craftsmanship/artistry is impeccable and you will forever be my "go to" place for all my fine jewelry needs. Thanks again, take care and God Bless ~Diana IL
Amazing Experience!

I found chicjewelry.com using google. I was trying to find quality cubic zirconia engagement rings. This is the perfect place! You can customize ANY ring. I told her exactly what I wanted over the phone (didn't even send a picture) and it came to me in the mail EXACTLY how I wanted it. I literally called their shop, told Ophelia which ring I liked but instead of this I wanted that and and POOF! I received it within a week later and it was MORE than I expected.

Ophelia is wonderful! The prices are great and the quality is exceptional. If you are looking for an engagement ring but want to save your man some money -- BUY HERE! You won't regret it. Lifetime Warranty and ALSO made in the USA in Los Angeles CA!
My husband got me a ring from here 4 years ago. It is still stunning I still cant stop looking at it. I had an issue with a prong on the ring not touching the stone I sent it back it was fixed but still a small gap in between the stone and prong it gets caught on things. I have recently contacted this company again there is a lifetime warranty on products and guaranteed to not chip or crack... I accidentally hit my ring off my dryer and it chipped the side of my center stone :(. And after all these years the my ring is starting to get a goal tint to it I'm hoping i just needs polished. I will update my posted once I hear back from the company on my ring.... Lets hope they stand by their warranty. But I can say I love my ring and get compliments on it all the time.
I've just received the EIGHTH ring I've ordered from Ophelia/Chic Jewelry. I have been thrilled with each one. Thank you so much for working with me to get exactly what I've wanted. Your craftsmanship is unparalleled!
Hello Ophelia,
I have now got my absolutely beautiful white and yellow gold ring set – wow it is so stunning and I am super happy with this. Thank you so much.
I will be sure to post a glowing review on it.
Nadine

Kind regards,
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