Frequently Asked Questions

How can I return the merchandise?
We will accept your jewelry for credit to your credit card within 14 days of the purchase date. Please package all items securely. We recommend insured return shipping via the carrier of your choice. Please allow 10 business days for credit to appear on your credit card billing statement.
Note. Although shipping is free, we will deduct the cost from the credit if the returned item is not defected.

How can I return a defective merchandise?
We will be happy to exchange any defective product for the same title within 14 days of purchase. Please package all items securely. We recommend insured return shipping via the carrier of your choice. Once we have received and processed your return we will ship your replacement jewelry to you immediately.

Do you have any information about Cubic Zirconia?
You can find a lot of interesting and useful information on this page link .

Do you have any information about Gold/Platinum?
You can find a lot of interesting and useful information on this page link .

Do you have any information about your manufacturing process?
You can find a lot of interesting and useful information on this page link .

Do you have any information about Jewelry Care?
You can find a lot of interesting and useful information on this page link .

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